There are a number of ways you can edit an Order
Navigate to the Orders list via Storefront Admin and click the "edit" Order link
Storefront Admin > Customers > Orders
1. Edit order
Select the "edit" link to the edit the relevant order
Navigate to the Order detail screen for the relevant order
1. Edit order button
Click the "Edit Order" button on the relevant Order detail page
From here the Edit Order screen will be displayed
1. Notify Customer by email
Checked by default , when the Order is edited, a new Invoice will be issued to the Customer along with any updates with the Order status. Deselect this box to make the edit for internal view only, and thus the Customer will hot be notified. Generally you will always want to Notify the Customer by email!
2. Save Order
Click this button to apply changes to the Order
3. Sold to
Relevant Customer information, edit if necessary
4. Delivery Address
Relevant Delivery Address, generally this will be the same as the Customer info, unless its a gift or delivered to perhaps a different address eg work address. Edit if necessary
5. Billing Address
Relevant Billing Address, generally this will be the same as the Customer info. Edit if necessary
6. Paymet method
Relevant Payment Method and Currency for this Order. This information is not editable but displayed for informational purposes
7. Edit Order details
Displays items that make up the order. Here you can change the quantity or select to delete Products.
Be sure to click the "Save Order" button after making changes in this section
8. Add Product
Click this button to add a Product to the Order.
Step 1. First select a Category, then select the Product you wish to add, or use the Search field to display relevant Products
Step 2. Select the Product you wish to add
Step 3. Select the neccesary options (if any)
Step 4. Select the Quantity
Step 5. Click "Add to Order" to add the selected Product to the Order.
Repeat for as many Products as you wish to add
9. Delivery Options.
To change the Delivery Method for this Order select from the available Delivery Options
This will update the Order total area on right
10. Order Totals
To change the Order Totals for this Order, you can adjust the editable fields
Eg. Adjust discount field or delivery field
Order totals will automatically recalculate
11. Communication log
Edit the Communication log for this order
Options here include editing previous comments and/or deleting the comment
12. Update communication Log
Update the Communication log for this order
Options here include adding a comment and new order status
NOTE: If you update the Order without adjusting this field, a new Invoice will be sent
If you do update the Order after adjusting this field, an update email will be sent with your comments, instead of a new Invoice.
So, rather than receiving an update email, generally you wont update these fields, and the Customer will then receive a new Invoice..
Click to Cancel the Edit Order process and return to the Order detail